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FREQUENTLY ASKED QUESTIONS

  • What are we permitted to do with your template files?

    You MAY alter colors, layout, fonts or other elements for designing a finished product for you or your business. 


    You may insert YOUR photographs best suited for you or your business.

  • What is NOT permitted with your template files?

    You may not use any copyrighted images (photographs) or templates on our site and display them on your website as your own


    You may not refer to, display, or list your finished designs in ANY FORM on any online market place including but not limited to eBay, Amazon, Etsy, Shopify, or Ecwid


    You may not resell or redistribute, in any way, the source Affinity File (.aftemplate) or Affinity Publisher File (.afpub) or Adobe InDesign File (.indd) or Adobe InDesign Template File (.idmt)

  • Are Photographs Included with Your Templates and Video Workshops?

    Photos used in templates or video courses/workshops are demonstration images only and ARE NOT included with template or video courses/workshop purchases. 


    Our Affinity Publisher, Adobe InDesign and video courses/workshops do not come packaged with any copyrighted photos. The photos used in the mockups or lesson files are purely for demonstration purposes, and are used to give the visitor a preview of what the template will look like once content has been added. You are responsible for adding YOUR OWN images. 

  • Do you include fonts in your templates?

    I do my best to use free to use fonts in all my designs. 


    I will detail the fonts I used in the "Read Me First Terms of Use" that is included with each template but I do not include fonts in the packaging. 

  • What file format are your video workshop in?

    All of my video workshops are exported as H.264 MP4 file format. Please be sure your video codecs are up to date if playback issues arise. 

  • How do I extract the files from the zip file?

    On a PC, right click and choose "Extract All". On a Mac, double click the zip folder to extract.

  • Are there refunds?

    Due to the nature of our digital products, ALL SALES ARE FINAL. We do not accept any returns or offer any refunds. You acknowledge that all products on talldesignguy.com are non-refundable and not returnable, under any circumstances. 


    Should an issue arise please contact us via email 


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